Customer Service Representative - State Farm Agent Team Member
Manchester - MO
Customer Service Representative - State Farm Agent Team Member
Full Time • Manchester - MO
Responsive recruiter
Replies within 24 hours
Benefits:
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
JOB DESCRIPTION:
State Farm Agent Stephen Willett is hiring a Customer Service Representative who is passionate with a desire to make a difference in people’s lives. We're a growing agency looking for hard-working and energetic candidates who want to grow with us.
Are you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers.
In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.
WHAT WE OFFER:
- Competitive Salary
- No Nights or Weekends, Ever! - We are big on having a Work-Life Balance!
- Health, Dental, and Vision Insurance
- Paid Holidays and PTO
- 401K with 3% Matching
Responsibilities
- Provide prompt, friendly customer service to clients.
- Assist customers with policy changes, billing questions, and coverage explanations
- Review existing accounts and identify opportunities to better protect customers
- Maintain accurate documentation in the agency management system
- Follow up with customers to ensure satisfaction and retention
- Support the sale team with customer relationship management.
Qualifications
- Strong communication and customer service skills
- Highly organized and detail-oriented
- Ability to multitask and manage multiple client accounts
- Comfortable using computer systems and agency software
- Property & Casualty license preferred (or willingness to obtain)
- Life and Health license preferred (or willingness to obtain)
- Previous insurance or customer service experience is a plus
If you enjoy helping people and want to be part of a team that makes a difference in the community, we encourage you to apply. This position is ideal for someone with prior insurance agency, banking, or financial services experience.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $40,000.00 - $50,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Manchester and Wildwood, Missouri.
- Our office is open 9am to 5pm, Closing Daily for lunch from 1-2pm.
- I have been a State Farm agent since 2016.
- I am a proud graduate of Lindenwood University.
- We currently have 10 team members at our agency.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Senior Vice President's Club, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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